Shipping Policy – Easy Home Ramps

Effective Date: [Insert Date]

At Easy Home Ramps, we want your order to arrive safely, on time, and ready to support independent living. Please review our shipping details below.

1. Order Processing

Most orders are processed within 1–3 business days.
Custom or large items (such as ramps) may require an RN consultation or measurement before shipping or installation.
You will receive an order confirmation email once your purchase is complete.

2. Shipping Methods & Timeframes

Small Mobility Products (rollators, grab bars, raised toilet seats, accessories):
- Shipped via standard carrier
- Estimated delivery: 3–7 business days
Wheelchair Ramps & Custom Installations:
- Shipped or installed after RN assessment
- Estimated delivery or installation: 1–2 weeks, depending on location and product availability

Shipping times may vary due to weather, holidays, or carrier delays.

3. Shipping Costs

Standard shipping costs are calculated at checkout.
Free shipping promotions may apply to select products — see individual product listings.
Custom ramps may include additional delivery or installation fees based on distance and site requirements.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can track your package directly with the carrier.

5. Damaged or Lost Items

Please inspect all packages upon delivery.
For damaged or missing items, contact us immediately at [tom@easyhomeramps.com or 615-300-5030.
We will work with the carrier to resolve the issue or replace the item as quickly as possible.

6. Returns & Exchanges

For details on returns or exchanges, please see our Return Policy page [link your Return Policy page here].
Note: Custom ramps and installations may not be eligible for returns.

7. Contact Us

If you have questions about shipping, delivery times, or installation scheduling, please contact:

Easy Home Ramps
Email: tom@easyhomeramps.com
Phone: 615-300-5030